100% Original Products — Guaranteed
Orvila
All our products are 100% original & guaranteed
Customer Care

Returns & Exchanges

Not the right match? You have 30 days to change your mind.

What can be returned

Unopened products in their original packaging within 30 days of delivery.

For hygiene reasons, opened makeup and fragrance cannot be returned unless faulty.

How to start a return

Message us on WhatsApp at 01214757539 with your order number and a photo of the item.

We arrange a free pickup and refund to your original payment method within 7 working days.